Privacy Policy
Effective Date: October 9, 2025
1. Introduction & Scope
This Privacy Policy ("Policy") explains how Swing Stock Strategy Group, LLC ("Company," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our websites, Discord community, and all related educational services (collectively, the "Services").
By using our Services, you agree to the terms of this Policy. This Policy is incorporated by reference into our Terms & Conditions. If you do not agree, you must not use our Services.
2. Information We Collect
We collect information necessary to provide and improve our Services, process payments, and comply with legal obligations.
2.1. Information You Provide Directly:
- Identity & Contact Data: Your name, email address, and username.
- Account Credentials: Your login details and password (encrypted).
- Billing Information: Your billing name and address. All payment details are processed directly by our secure third-party payment processor (e.g., Stripe); we do not store your full credit card number.
- Communications: Any information you send us via email, support requests, or surveys.
- Community Content: Any content you voluntarily post in our Discord channels or other community forums.
2.2. Information We Collect Automatically:
- Technical & Usage Data: Your IP address, browser type, operating system, and how you interact with our website and Services (e.g., pages visited, session activity).
- Community Interaction Logs: Data related to your participation in our Discord server, such as channel activity and engagement metrics, for moderation and community management.
3. How We Use Your Information
We use your personal information for the following legitimate purposes:
- To Provide and Manage the Services: To create and manage your account, process your subscription payments, deliver educational content, and grant you access to our community.
- For Communication: To send you important administrative notices, such as billing reminders, trial expiration notices, and updates to our legal policies.
- For Customer Support: To respond to your questions and resolve any issues.
- For Security and Compliance: To protect against fraud, abuse, and violations of our policies; to monitor our community for compliance with our guidelines; and to fulfill our legal and regulatory obligations.
- For Marketing (With Your Consent): To send you promotional emails about our Services. You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email.
4. Data Sharing & Third-Party Disclosures
We do not sell your personal data. We only share your information with trusted third parties who help us operate our business, under strict confidentiality agreements. These include:
- Payment Processors (e.g., Stripe): To securely process your subscription payments.
- Community Platforms (e.g., Discord): To host our community and facilitate member interaction.
- Service Providers: Including hosting services, email providers, and analytics tools that support our operations.
- Legal and Regulatory Authorities: We may disclose your information if required by law, such as in response to a subpoena, court order, or a request from a regulatory body like the SEC, FINRA, or FTC.
5. Data Security & Retention
5.1. Security Measures
We implement robust technical and administrative security measures, including encryption and access controls, to protect your personal information against unauthorized access, use, or disclosure.
5.2. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or regulatory compliance. Transactional and billing records are retained for a minimum of seven (7) years to comply with U.S. tax and financial laws.
6. Your Privacy Rights (GDPR, CCPA, etc.)
Depending on your jurisdiction, you may have specific rights regarding your personal data. These can include:
- The Right to Access: You may request a copy of the personal data we hold about you.
- The Right to Rectification: You may request that we correct any inaccurate or incomplete data.
- The Right to Deletion (Erasure): You may request that we delete your personal data, subject to our legal and regulatory retention obligations.
- The Right to Object or Restrict Processing: You may object to or request that we restrict the processing of your data in certain circumstances.
To exercise any of these rights, please contact us using the information in Section 8.
7. Children's Privacy
Our Services are intended exclusively for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.
8. Contact Information & How to Exercise Your Rights
For all questions, concerns, or requests related to this Privacy Policy or your data protection rights, please contact our Privacy & Compliance Department at:
Email: swingstockstrategygroup@gmail.com
Mailing Address:
Swing Stock Strategy Group, LLC
Attn: Privacy & Compliance
2962 Par 5 Trail
Woodbine, IA 51579
United States
We will respond to all verifiable requests within the timeframe required by applicable law.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes by posting the new policy on our website and updating the "Effective Date." Your continued use of the Services after such changes constitutes your acceptance of the revised Policy.
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